Management Portal Unavailable

Resolved·Full outage

A fix has been applied

Tue, Jan 20, 2026, 05:58 AM

(8 months ago)

Affected components

Jan 19, 2026, 11:54 PM

Jan 20, 2026, 02:35 AM

Device Management API

Device Management Portal

Insights API

Insights Portal

Updates

Resolved

A fix has been applied

Tue, Jan 20, 2026, 05:58 AM

Monitoring

Fixed the issue, monitoring more closely.

Tue, Jan 20, 2026, 02:35 AM(3 hours earlier)

Identified

Investing the issue with Management Portal going down.

Tue, Jan 20, 2026, 02:33 AM

Resolved

All services are restored and operating at full capacity.

Tue, Jan 20, 2026, 12:21 AM(2 hours earlier)

Monitoring

Site is now back up and functional. Team is monitoring a potential cloud provider DB outage.

Tue, Jan 20, 2026, 12:09 AM(12 minutes earlier)

Investigating

The team is looking into an unexpected event causing the management portal to be unavailable.

Mon, Jan 19, 2026, 11:54 PM(14 minutes earlier)